Enterprise Service Bus: Yet Another Paradigm Shift or Better Orchestration of Old Technologies
Source: The Server Side
Date: Aug 13, 2006
While SOA and Web services are standards-based to a large degree, the Enterprise Service Bus (ESB) "specification" is, in many ways, wide open. Although that can be a good thing, too many standards can hamper software developer productivity. An SOA, including an ESB, either using a commercial product, open source or custom made is key to having a truly scalable, enterprise-wide solution.

Oracle and SAP banking on distinctly different SOA strategies
Source: The Server Side
Date: Aug 08, 2006
Interest in the service-oriented architecture (SOA) approach to software deployments continues to grow rapidly, and business applications giants Oracle and SAP AG are each vying for position at the forefront of the movement with two distinctly different SOA philosophies, according to one expert.

BPM inside the belly of the SOA whale
Source: SearchWebServices
Date: Jun 29, 2006
Both SOA and BPM offer the promise of making organizations more agile, efficient and better able to respond to change. And while BPM is a business-driven initiative focused on processes and SOA is an IT-driven initiative focused on services, their interrelationship is driving a closer alignment of business and IT.

Business analysis and SOA - The benefits of business services
Source: SearchWebServices.com
Date: Feb 22, 2006
Many still resist – or are even unaware of – the benefits of introducing service-orientation into the domain of business analysis. It is easy to ignore service-oriented business modeling and simply focus on service-orientation as it applies to technology and technical architecture.

http://www.bpmg.org/downloads/BPM_Standards_Call.pdf
Source: Business Process Management Group
Date: Sep 22, 2005
The emergent issue of application cooperation within process architecture is the single greatest barrier (and therefore the single biggest opportunity) in customer success and process-centric software adoption (market wide). Proforma introduces ProVision for SOA, the first integrated enterprise modeling solution to answer industry demand for service-oriented architecture (SOA) modeling support. The importance of this issue cannot be overstated. THIS IS THE SINGLE MOST CRITICAL FACTOR REGARDING CONTINUED ADVANCEMENT OF PROCESS ARCHITECTURE AND OVERALL PROCESS-CENTRIC PRODUCT MARKET GROWTH.

The OMG Continues Its Work on Business Process Standards
Source: OMG
Date: Sep 14, 2005
The OMG Continues Its Work on Business Process Standards

Competition Gets Extreme
Source: CIO
Date: Sep 08, 2005
It's an exciting and potentially career-altering notion for CIOs: that the tools and processes they use to manage IT can be used to manage business processes.

Systems Thinking: The "Core" Core Competency for BPM
Source: BPTrends
Date: Sep 04, 2005
Contemplating any company’s transition to business process management, the implications for IT professionals are profound, for companies don’t want more IT; they want business results. If companies are to embrace business process management, they will need a far greater contribution from IT than ever before, but that contribution will be of a substantially different nature.

Redefining Human-Centric Process Management Webcast
Source: Gartner/Adobe
Date: Jun 28, 2005
Thought-leaders from Gartner and Adobe explore ways an efficient, effective, and flexible human-centric process automation solution can rapidly boost operational efficiency and service quality.

Modeling Human Interactions: Part I
Source: BPTrends
Date: Jun 02, 2005
Human Interaction Management (HIM) is a radical new business theory describing how we really work, and how we can be helped to work better. HIM sets the stage for a step change in business practice, by applying process principles to revolutionize the management of collaborative work.

BPM in Context: Now and in the Future
Source: BPTrends
Date: Jun 01, 2005
Jon Pyke is the former CTO of Staffware, the Chair of the Workflow Management Coalition, and the founder of a new company, the Process Factory. In this paper he considers the various technologies that make up the BPM market and suggests the impact of new methods of deployment on the evolving BPM market.

Get Ready for Extreme Competition: The Business Case for BPM
Source: BPMInstitute.org
Date: Apr 21, 2005
What do GE, JetBlue Airways, Progressive Insurance, Amazon and the Virgin Group have in common? By making deep structural changes--made possible by business process innovation--these companies have transformed the very ways they operate their businesses, changing the game in their industries. Indeed, there's a new breed of fierce competitors on the block ready to engage your company in extreme competition. Are you ready?

Adobe to acquire Macromedia
Source: Adobe
Date: Apr 18, 2005
Adobe Systems Incorporated (Nasdaq: ADBE) has announced a definitive agreement to acquire Macromedia (Nasdaq: MACR) in an all-stock transaction valued at approximately $3.4 billion.

The Challenge of BPM Adoption
Source: eBizQ
Date: Mar 27, 2005
Anyone who suffers the pain of correcting process mistakes discovered after a major technology roll-out or is frustrated by the management of complex relationships between policies, procedures, systems, and data, take heart: You are not alone. In a study of large- to medium-sized companies recently completed by the Delphi Group, 70 percent of those surveyed said capturing and documenting business requirements is a difficult process. More than 60 percent said their organization has trouble implementing process or policy changes.

A Critical Overview of the Web Services Choreography Description Language (WS-CDL)
Source: BPTrends
Date: Mar 24, 2005
Alistair Barros (SAP Research Centre) and Marlon Dumas and Phillipa Oaks (Queensland University of Technology) have collaborated on this critical overview of WS-CDL and how it can be used to support business processes in an SOA environment.

Using BPMN to Model a BPEL Process:
Source: BPTrends
Date: Mar 20, 2005
The Business Process Modeling Notation (BPMN) has been developed to enable business user to develop readily understandable graphical representations of business processes. BPMN is also supported with appropriate graphical object properties that will enable the generation of executable BPEL.

Process Pragmatics: Searching for Synergy
Source: BPTrends
Date: Mar 15, 2005
Steve Stanton discusses the practical issues involved in trying to establish effective collaboration among different units or geographies that share roles in a common process.

Human Interaction: The missing link in BPM (Part I)
Source: ebizQ
Date: Mar 04, 2005
There is common consensus that a modern business, if it wishes to stay competitive, must put in place efficient systems for management of its processes. It seems to go almost without saying that the solution lies in computer systems for Business Process Management.

Business Rules: A User's Perspective of the OMG Business Rules Proposal
Source: BPTrends
Date: Feb 28, 2005
The OMG met in Burlingame, CA in February and considered the developing Business Rules Metamodel. Stan Hendryx is co-chair of the task force and reflects, here, on the latest proposal for an OMG business rules standard.

BPM: A Global View
Source: BPTrends
Date: Feb 16, 2005
Rashid Khan is a well known expert in business process management and workflow automation and the author of Business Process Management: A Practical Guide. In his first BPTrends Column, Rashid presents his global perspective on the development of BPM.

Repeat to Succeed
Source: Transform
Date: Dec 01, 2004
Why build from scratch when you can reuse proven processes? To ensure BPM success, design components you can use again and again throughout your organization.

Systems Thinking: The “Core” Core Competency For BPM
Source: eBizQ
Date: Aug 23, 2004
As W. Edwards Deming, the father of the quality movement, pointed out, it is “the system” that is the problem. End-to-end business processes are dynamic systems, but today’s business professionals are generally not trained in general systems thinking. Too often constrained to a perspective limited by ingrained business practices, rigid scripts, and structured input-output work, few professionals have a wide-angle view of, or experience dealing with, end-to-end business processes.

POA: Building SOA from the Ground Up
Source: Web Services Journal
Date: Jun 30, 2004
As technologists today, we face a uniquely challenging paradox. On the one hand, Web services have created renewed excitement for service-oriented architectures (SOA) as the answer to common integration problems; on the other hand, today's application platforms (J2EE & .NET), used to implement SOA applications, are often deemed overly complex, and a barrier to widespread SOA adoption.

Master Builders
Source: CIO.com.au
Date: May 30, 2004
CIOs are learning that for enterprise architecture to be truly effective, it must focus on the needs of the business and aim for relevance, not completeness.

Supply Chain Management At Corporate Express
Source: CIO.com.au
Date: May 10, 2004
Supply chain visibility is helping Corporate Express ride the fast track to success. According to CIO Australia Garry Whatley, "...the biggest issues haven’t been technical, they’ve been aligning business processes."

BPO spending and challenges increase
Source: Computerworld.com.au
Date: May 06, 2004
Spending on business process outsourcing (BPO) services will continue to increase in coming years, but so will clients' expectations for the quality and breadth of vendors' offerings, according to an IDC study.

BPM Analyst Views
Source: BPMG.org
Date: Apr 25, 2004
A series of quotes from different analysts on the importance of BPM. (Requires free registration.)

BPM at Work in an "Intelligent" Enterprise
Source: BPMInstitute.org
Date: Apr 14, 2004
Featuring: Christopher Higgins, Senior VP, Bank of America. Chris Higgins maintains that BPM projects need to use a holistic strategy that considers people, process and technology and applies Six Sigma, software development, and project management tools in a practical manner. By first creating a "conference-room pilot" the processes are mapped and the targets that are Critical to Quality are chosen.

Six Sigma -- it's not just for manufacturers anymore
Source: SearchCIO.com
Date: Mar 29, 2004
An overview of Six Sigma methodologies applied to the retail banking sector.

How to Make Your Best Case
Source: www.cio.com.au
Date: Mar 22, 2004
This article presents five "golden rules" that will help you achieve success when presenting your IT business case to management. It also provides a short business case template.

SOA What - All You Need to Know About Service-Oriented Architecture
Source: www.cio.com.au
Date: Mar 22, 2004
SOAs start with services, which are groups of software components that carry out business processes; for example, verifying a credit card transaction or processing a purchase order. This article outlines the benefits, challenges and best practices associated with building a SOA.

Six Sigma and Return on Investment
Source: iSixSigma.com
Date: Mar 22, 2004
An interview with John Lopez-Ona, President of Six Sigma Qualtec, on how to measure Six Sigma ROI, and the critical factors in achieving a satisfactory ROI.

Customised software poised for increase in Australia
Source: Computerworld.com.au
Date: Mar 15, 2004
Australian organisations plan to increase their level of customised software development in the next two years, according to a study of 100 Australian corporate and government organizations. Integration was rated as the number one headache followed by development skills. Other issues were time pressures, Web strategy and inability to determine business requirements. More than 50 percent rated speed of application development as a problem. Tight project timeframes, the need to support the business in rapidly changing markets, mergers and acquisitions activity and myriad other factors are putting the heat on development shops.

Challenges in building J2EE business applications
Source: Computerworld.com.au
Date: Mar 15, 2004
IT professionals responding to as recent survey said their number one challenge is the slowness of application development cycles.
"The complexity of J2EE really limits the ability to find or train experienced and skilled architects, designers and developers who have a good enough understanding of the technology to really make it work. If you can find those J2EE experts then what chance have you got that they can also understand the business requirements for the applications - the number of people worldwide who can really bridge that business-technology gap is tiny. As everybody knows the most expensive changes to a development project come about because the real business requirements were not properly understood in the first place - so failure to bridge the gap is expensive!"

Understanding and Effectively Utilizing Business Process Management
Source: BPM Institute.org
Date: Mar 05, 2004
"There are many vendors offering BPM solutions, but extra care should be exercised when choosing a solution partner. There is a lot of hype, and some of the products are not all the advertising would suggest."
This article takes a careful look at the real requirements you should be looking at when selecting a BPM solution.

BOLO (Be On LookOut) List for Analyzing Process Mapping
Source: iSixSigma.com
Date: Mar 01, 2004
A practical checklist for helping you to identify and analyse process issues, and improve your processes.

Survey concludes top priority for CEO's is responsiveness
Source: Computerworld.com.au
Date: Feb 24, 2004
According to an IBM survey, more than 70 percent of CEOs surveyed rated increasing responsiveness as a top priority over the next three years, while fewer than 15 percent said their organization is "very responsive" to changing business conditions.

The Process-Centric Company
Source: BPMInstiture.org
Date: Feb 20, 2004
A process-centric company is one whose management thinks of the company as being made up of a set of processes and those processes can be used to organize everything else in the company.

Business Process Assurance
Source: Stickyminds.com
Date: Feb 17, 2004
Business process assurance (BPA) is completely different to Software Quality Asssurance (SQA). It follows a top-down model that focusses on the operational risk to the business, rather than testing individual applications.

General Motors' Process Information Officers
Source: BPTrends
Date: Feb 11, 2004
Celia Wolf provides a brief description of how General Motors has organized its IT group to create a strong role for process managers.

Six Sigma Comes to IT Targeting Perfection
Source: CIO Magazine
Date: Feb 06, 2004
Six Sigma is a defect reduction methodology that forces organisations to focus on the quality of the customer experience. At the same time, it can achieve dramatic cost reductions. While it has its roots in manufacturing, this article provides an overview, and explains how it can be applied successfully in any industry, including financial services.

Business Process Management at Victoria’s Country Fire Authority
Source: CIO Magazine
Date: Feb 06, 2004
The CFA's approach to Information Management encompasses Business Process Management, Business Process Reengineering, and more...

Transforming the Traditional Functional Mindset
Source: BPMG
Date: Feb 01, 2004
In far too many organizations, senior management’s traditional functional mindset represents one of the most significant barriers to change.

BPM is Not About People, Culture, and Change. It’s About Technology
Source: BPTrends
Date: Feb 01, 2004
Howard Smith and Peter Fingar describe a conversation with a potential client in which they seek to convince him that his problems aren’t ultimately people, culture, or change, but are about technology.

The Split Personality of BPM
Source: BPTrends
Date: Feb 01, 2004
Derek Miers offers a wide-ranging exploration of the link between business strategy, process architectures, and BPM technology.

BPEL for Programmers and Architects
Source: BPTrends
Date: Jan 31, 2004
Paul Brown and Maciej Szefler of FiveSight Technologies recently created a presentation that provides a nice introduction to the basics of BPEL.

CPOs and Black Belts: Missing Links?
Source: ebiz
Date: Jan 20, 2004
Add AMR Research’s Eric Austvold to the growing list of industry experts advocating creation of a Chief Process Officer (CPO) position to help companies become agile, efficient, process-oriented enterprises

Legislation to Drive BPM Market Growth in 2004
Source: DestinationCRM
Date: Dec 29, 2003
A new study expects 15 to 20 percent growth as businesses rush to comply with strict accounting and governance law.

Start-up rethinks business rules software
Source: ADT Magazine
Date: Dec 17, 2003
Why can't business rules software work more like a spreadsheet?

Middleware Hits Middle Age
Source: NewsFactor
Date: Dec 16, 2003
BPM, or business process management, capabilities increase value for businesses by relating low-level integration tools to business processes and allowing organizations to model and monitor business operations.

Using Lean, Six Sigma, and SCOR To Improve Competitiveness
Source: BPTrends
Date: Dec 15, 2003
Few issues a company must address are more important than how to achieve and maintain competitiveness. The dominant improvement methods in use today are Lean Manufacturing, Six Sigma, and the SCOR (Supply Chain Operations Reference) model. All three methods can help a company achieve business improvements, but none of them can be used alone to complete the competitiveness cycle. Experience has shown that SCOR is an excellent prelude to a Lean Six Sigma approach for developing a portfolio of projects.

Gartner predicts IT poised to ride business proces
Source: ComputerWorld
Date: Nov 12, 2003
Gartner predicts IT spending will increase a whopping 17 per cent from 2003 to 2004. "This is about using IT not just to automate business processes but to transform them. A new vocabulary is emerging and it’s centred on a dynamic, two-way relationsh

Business Process Fusion: Where it all Comes Togeth
Source: Gartner
Date: Nov 11, 2003
"...we need a new common language to marry the IT and business perspectives"
"Application mutability is essential so that it becomes much easier, faster and cheaper to alter programs in reaction to changing business imperatives."

Process Power
Source: CIO Magazine (Australia)
Date: Nov 10, 2003
Ideally, companies should be able to quickly automate their business processes while also being nimble enough to optimise those processes over time. In practice, companies often find themselves bound to the business rules hard-wired into their enterp

Telstra director of productivity talks about proce
Source: CIO Magazine
Date: Nov 10, 2003
One project, to speed the repair time of broken or faulty mobile phones, is on target to save $2.4 million over three years, with improved fault repair performance estimated to save $15 million over three years. And a move towards providing online hu

Top Concerns for Management
Source: Rust Report
Date: Nov 07, 2003
A survey commissioned by the Society for Information Management indicates that CEOs, CIOs and other top enterprise managers are making the alignment of business and technology their top priority when making technology decisions.

Future Questions
Source: Rust Report
Date: Oct 31, 2003
Businesses that have made the effort to develop sound and formalised programs to drive continuous improvement will reap the benefits from surviving the current downturn and by gaining a competitive advantage when economies fully recover.

What Really Matters
Source: BPTrends
Date: Oct 31, 2003
Andrew Spanyi, a BP consultant and the author of a new book, Business Process Manageemnt is a Team Sport, suggests eight principles for enterprise business process management.

Fiorina hails new horizontal paradigm
Source: Computerworld
Date: Oct 22, 2003
"Now, it's all about a horizontal, heterogeneous world," she said. "Everything has to start working together. Companies need to standardise, simplify, virtualise, and integrate their processes..."

Customer Service Providers Turn to Automation to R
Source: Yankee Group
Date: Oct 20, 2003
Market conditions have forced communication service providers (CSPs) to continually search for new ways to cut support costs. Aside from wholesale layoffs and budget reductions, two strategies have emerged: automating support where possible, and incr

Gartner predicts the future of IT
Source: ZDNet
Date: Oct 20, 2003
"2004 will be the year that the majority of companies make the turn from protecting profitability to driving growth. Innovation to support growth will emerge as your CEO's number one priority."

W3C hails Web-based forms standard
Source: Australian IT
Date: Oct 16, 2003
The XForms 1.0 specification is viewed by W3C as a successor to HTML forms. Q-Link is a leading adopter of XForms technology, as the primary means of interfacing with end-users.

CIOs wringing more out of less
Source: Australian IT
Date: Oct 14, 2003
PROVING the business value of IT to their corporate masters continues to be a hard call for Australian chief information officers, as technology spending remains on hold and management looks to process re-engineering for an efficiency hit.

Make your business better - Rely On Instinct
Source: www.cio.com.au
Date: Oct 08, 2003
IT customers no longer need to improve IT for its own sake. Now the reason they need technology is to make their businesses better. “Customers have to forget formal ROI numbers and simply ‘Rely On Instinct’.”
(Note: scroll half way down the paper

Business process management comes to the fore
Source: ebusinessforum.com
Date: Oct 01, 2003
Thanks to powerful new modelling tools that can fully describe even the most complex business processes, company executives report, the IT department is working more closely than ever with business-unit managers
"In my view, if there's a busin

Sarbanes-Oxley Compliance Calls for BPM
Source: AMR Research
Date: Sep 24, 2003
A component of BPM software--process modeling and mapping--should be used in the passive documentation of processes related to management reporting requirements of the Sarbanes-Oxley Act. The process mapping component of BPM software creates a visual

CIO as Revolutionary
Source: Rust Report
Date: Sep 18, 2003
"People are starting to recognise that we cannot make decisions that optimise locally but sub-optimise for the company"

Seeing The BPM Light
Source: eBizQ
Date: Sep 08, 2003
By offering business users agility with a BPMS instead of the usual Request for IT-Project Prioritization Review, some IT managers find the proposition quite disturbing at first.

BPM: Getting Bigger
Source: Line 56
Date: Aug 20, 2003
85 percent of surveyed companies aboard with BPM by 2004, says META

Separating the Pretenders from the Contenders
Source: Darwin
Date: Jul 15, 2003
As the momentum gains, so does the confusion. BPM systems are defined in as many ways as there are vendors to ask for definitions. The technologies marketed under the BPM moniker vary greatly in scope and functionality, adding to the market confusion

BPM and MDA: Competitors, Alternatives or Compleme
Source: Business Process Trends
Date: Jul 01, 2003
Are Business Process Management (BPM) and Model Driven Architecture (MDA) competitors, alternatives or do they offer complementary capabilities? I use this opportunity to explain BPM by contrasting it with traditional software systems.

Join the Pieces to Build Processes
Source: Transform Magazine
Date: Jun 20, 2003
For companies that have large numbers of Web services and components that need to be managed, assembled and orchestrated into larger processes and applications, Q-Link 5.0 from Q-Link Technologies, Los Angeles, offers a business process management (B

BPM 2.0: Building Processes Without Programmers
Source: Transform Magazine
Date: Jun 10, 2003
Last year's business process management (BPM) offerings plunged process designers into a thicket of Java code and lacked effective collaboration among process designers with line-of-business knowledge, integration expertise and programming skills. Th

A Framework for Business Process Architecture
Source: BrainstormU
Date: Apr 22, 2003
This presentation from the Business Integration & Web Services Conference in Chicago (April 2003) outlines the use of the Zachman Enterprise Framework for assisting in the analysis, design and implementation of Business Processes.

Java object models debated
Source: Infoworld
Date: Mar 27, 2003
Experts debate whether J2EE Entity Bean model is just too hard, and whether it really works.

Business Processes: From Reengineering to Manageme
Source: Darwin Magazine
Date: Mar 15, 2003
A brief history lesson on why "reengineering" was such a hit a decade ago— and why it's so last-millenium thinking now.

Wave Goodbye to the IT-Business Divide
Source: CIO Magazine
Date: Mar 10, 2003
Organisations looking to transform themselves are running headlong into a major problem: there are no longer enough integrators or programmers in the world to build all the processes and all the variants of the processes those organisations now need.

Models Link Processes
Source: eWeek
Date: Feb 24, 2003
Companies today looking for the next wave of IT to squeeze more productivity out of their operations are increasingly turning to BPM software to streamline operations by knitting together business procedures.

The Humble Yet Mighty Business Process
Source: Darwin Magazine
Date: Feb 15, 2003
This is a column about business processes and their management, the intricate, dynamic, ever-changing manifestations of the economic activity of companies. Today, companies are looking for secrets, skills and tools that will enable them to create and

New To Six Sigma? A Six Sigma Guide For Both Novic
Source: iSixSigma
Date: Feb 09, 2003
What Is Six Sigma? Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve a company's operational performance by identifying and eliminating "defects" in manufacturing and service-related pr

BPM's Third Wave: From Modeling to Management
Source: ebizQ
Date: Feb 03, 2003
Nine reasons why IS organizations did not do BPM in 1997, and why all that has changed. "BPM systems can be understood as the fastest rapid application development (RAD) methodology ever made available to business. There is no translation of the p

An Introduction to the Supply Chain Council's SCOR Methodology
Source: BPTrends
Date: Jan 15, 2003
SCOR is a framework and a methodology that allows companies to create high-level designs or architectures for supply chain systems. This white paper provides an overview of how the SCOR methodology works.

Business Processes and Web Services
Source: WebServices.org
Date: Jan 01, 2003
Most process improvements, as Deming noted, take place incrementally, thus companies need a culture, including an IT architecture, that encourages continuous process improvement. When organizations find new ways of working together -- and those re

Process Power
Source: CIO
Date: Jan 01, 2003
In fact, BPM advocates say CIOs should measure return of BPM projects not only on reduced cost but on process improvement. "The next level of business enhancement or rate of return is in process. You've got to bring about change in the proces

Business process management - An executive guide t
Source: Infoconomy
Date: Nov 21, 2002
Only a tiny percentage of new IT developments ever live up to the dramatic claims of the suppliers - or the hype of journalists and analysts who are caught up in the excitement. But that does not stop such claims being made - and nor does it mean tha

Three Promises of BPM: Agility, Flexibility, Visib
Source: Transform Magazine
Date: Nov 15, 2002
If you read the brochures, BPM products all sound alike, but the leaders are hiding technical complexity while giving business managers greater control over processes. BPM is more than workflow. It adds conceptual innovations and technology from t

Process of Improvement
Source: Intelligent Enterprise
Date: Jul 26, 2002
Business process management is among the most exciting sectors in strategic software — and Web services makes it even more so. For many organizations, past business process reorganization and present business process management (BPM) initiatives f

Business Rules Are Back
Source: ADTMag
Date: Jul 15, 2002
Business rules technology standardizes and automates much of an organization's business and decision-making processes, removing to some extent the human element that is prone to inconsistency and error.

Rewriting the Rules of Workflow
Source: Transform Magazine
Date: Jul 15, 2002
Workflow software is morphing into business process management (BPM) software, adding helpful tools including integration technology, business rules engines, straight-through automation, and modeling and monitoring tools. But to truly qualify as B

Workflow meets BPM
Source: Infoworld
Date: Apr 18, 2002
AS ENTERPRISE BUSINESS processes become more automated, and more interconnected, one piece of technology refuses to go away: the human being. As a result, workflow systems, which handle processes involving human input, have begun to play a larger rol

Ten Pillars of BPM
Source: EAI Journal
Date: Nov 15, 2001
Hurwitz Group has identified 10 elements that must be at the core of a strong BPM solution. Enterprises should look for them when choosing a solution.

Understanding Workflow
Source: Business Integration Journal
Date: Sep 01, 2001
This article explains the basics of workflow technology. It defines a business process, its relationship to workflow, and different aspects and types of workflow. It also outlines the relationships between workflow and other information processing technologies.