ARTICLES

The Business Case for Rich Internet Applications
Source: AjaxWorld Magazine
Date: Nov 10, 2007
Software renaissance creates new opportunities to deliver a better user experience. Rich Internet Applications combine the ubiquity of the Web browser with the richness of user interface elements found in traditional desktop applications, creating a truly interactive, engaging and sticky environment perfectly suited to deliver today's business applications.

How to Choose an RIA Path: AJAX or Adobe?
Source: AjaxWorld Magazine
Date: Nov 07, 2007
When it comes to rich Internet application (RIA) technologies, application development professionals must choose between two paths: AJAX or Adobe. AJAX is the best bet for experienced Web development shops looking to incrementally evolve existing Web applications. In contrast, Adobe is best for shops looking to completely transform their Web experiences.

Adobe Flex & AIR secure alternatives to Ajax applications
Source: Computerworld
Date: Sep 10, 2007
Ajax applications have inherent security dangers. Adobe Flex & AIR have security built in, and may therefore present better solutions for Web 2.0 applications.

Black Hat Researchers: Rush to Ajax a security threat
Source: Computerworld
Date: Aug 03, 2007
There are several security concerns when Ajax-enabling websites. Adobe Flex addresses these issues and provides a more secure alternative for rich internet applications.

Adobe named a leader in business process management for document processes
Source: Forrester Research
Date: Jul 09, 2007
Forrester Research conducted a lab-based evaluation of eight business process management suite (BPMS) suppliers that are best suited and most experienced with document-intensive processes across approximately 150 criteria. Forrester found that Adobe LiveCycle "Wows Customers In Document-Centric BPMS Processes".

BPEL for People
Source: BPM.com
Date: Jun 28, 2007
BPEL for People is a step in the right direction, but falls short of dealing with real life complexities of 'carbon-based' processes.

Customer Engagement Becoming Major Business Mandate
Source: Adobe
Date: Mar 28, 2007
Eighty-six Percent of Executives Believe Failure to Engage Customers Results in Lost Sales, According to Economist Intelligence Unit Global Survey.

The Business Case For Rich Internet Applications
Source: Forrester Research
Date: Mar 12, 2007
Rich Internet applications are changing the way companies do business online. What makes them so attractive?

Adobe sees its future on the Web
Source: News.com
Date: Mar 05, 2007
If you need more evidence of the Web shaking up the packaged software business, talk to Bruce Chizen.

Debriefing: Adobe's Jeff Whatcott Explores the Rich Internet Apps Trend
Source: Intelligent Enterprise
Date: Feb 20, 2007
Macromedia is credited with coining the term "Rich Internet Applications," so who better to comment on the future of enterprise apps than Macromedia veteran Jeff Whatcott.

Adobe to Release PDF for Industry Standardization
Source: Adobe
Date: Jan 29, 2007
AIIM to Facilitate ISO Standards Process for Leading Electronic Document Format.

No Satisfaction at Toyota
Source: Fastcompany.com
Date: Jan 10, 2007
What drives Toyota? The presumption of imperfection--and a distinctly American refusal to accept it.

Customer Retention Is A Process, Not An Event
Source: Forrester Research
Date: Jan 09, 2007
Discover processes for improving customer experience and customer loyalty in financial services.

Adobe wins Readers' Choice award for Best Data and Document Capture Software from Intelligent Enterprise
Source: Intelligent Enterprise
Date: Jan 01, 2007
Readers named Adobe as their preferred vendor in two separate software categories

From eGov to iGov
Source: Forrester Research
Date: Dec 15, 2006
What's next for leading edge governments in the digital age. Future e-government requires more than downloadable forms. Learn how to engage with the new digital citizen.

Business Process Modeling according to the BPMN standard
Source: IBM
Date: Oct 16, 2006
Workflow design in LiveCycle ES is becoming much closer to the BPMN (Business Process Modeling Notation) specification. This introduction to BPMN shows how LC Workflow implements many of the key concepts of BPMN, including pools and lanes, sequences, events, exceptions, and gateways.

Proforma Leads BP Modeling in Forrester Wave
Source: Forrester Research
Date: Sep 29, 2006
Forrester Research has positioned Proforma as the leading vendor in its new Wave for business process modeling tools. ?Proforma offers a functionally rich, leading business process modeling suite for enterprise deployments.

Two Ways to Win at Process Improvement
Source: Intelligent Enterprise
Date: Aug 31, 2006
Bruce Silver, an independent industry analyst and author of the blog BPMS, discusses the importance of process analysis and activity monitoring in this article.

Enterprise Service Bus: Yet Another Paradigm Shift or Better Orchestration of Old Technologies
Source: The Server Side
Date: Aug 13, 2006
While SOA and Web services are standards-based to a large degree, the Enterprise Service Bus (ESB) "specification" is, in many ways, wide open. Although that can be a good thing, too many standards can hamper software developer productivity. An SOA, including an ESB, either using a commercial product, open source or custom made is key to having a truly scalable, enterprise-wide solution.

Oracle and SAP banking on distinctly different SOA strategies
Source: The Server Side
Date: Aug 08, 2006
Interest in the service-oriented architecture (SOA) approach to software deployments continues to grow rapidly, and business applications giants Oracle and SAP AG are each vying for position at the forefront of the movement with two distinctly different SOA philosophies, according to one expert.

BPM inside the belly of the SOA whale
Source: SearchWebServices
Date: Jun 29, 2006
Both SOA and BPM offer the promise of making organizations more agile, efficient and better able to respond to change. And while BPM is a business-driven initiative focused on processes and SOA is an IT-driven initiative focused on services, their interrelationship is driving a closer alignment of business and IT.

Business analysis and SOA - The benefits of business services
Source: SearchWebServices.com
Date: Feb 22, 2006
Many still resist ? or are even unaware of ? the benefits of introducing service-orientation into the domain of business analysis. It is easy to ignore service-oriented business modeling and simply focus on service-orientation as it applies to technology and technical architecture.

http://www.bpmg.org/downloads/BPM_Standards_Call.pdf
Source: Business Process Management Group
Date: Sep 22, 2005
The emergent issue of application cooperation within process architecture is the single greatest barrier (and therefore the single biggest opportunity) in customer success and process-centric software adoption (market wide). Proforma introduces ProVision for SOA, the first integrated enterprise modeling solution to answer industry demand for service-oriented architecture (SOA) modeling support. The importance of this issue cannot be overstated. THIS IS THE SINGLE MOST CRITICAL FACTOR REGARDING CONTINUED ADVANCEMENT OF PROCESS ARCHITECTURE AND OVERALL PROCESS-CENTRIC PRODUCT MARKET GROWTH.

The OMG Continues Its Work on Business Process Standards
Source: OMG
Date: Sep 14, 2005
The OMG Continues Its Work on Business Process Standards

Competition Gets Extreme
Source: CIO
Date: Sep 08, 2005
It's an exciting and potentially career-altering notion for CIOs: that the tools and processes they use to manage IT can be used to manage business processes.

Systems Thinking: The "Core" Core Competency for BPM
Source: BPTrends
Date: Sep 04, 2005
Contemplating any company?s transition to business process management, the implications for IT professionals are profound, for companies don?t want more IT; they want business results. If companies are to embrace business process management, they will need a far greater contribution from IT than ever before, but that contribution will be of a substantially different nature.

Redefining Human-Centric Process Management Webcast
Source: Gartner/Adobe
Date: Jun 28, 2005
Thought-leaders from Gartner and Adobe explore ways an efficient, effective, and flexible human-centric process automation solution can rapidly boost operational efficiency and service quality.

Modeling Human Interactions: Part I
Source: BPTrends
Date: Jun 02, 2005
Human Interaction Management (HIM) is a radical new business theory describing how we really work, and how we can be helped to work better. HIM sets the stage for a step change in business practice, by applying process principles to revolutionize the management of collaborative work.

BPM in Context: Now and in the Future
Source: BPTrends
Date: Jun 01, 2005
Jon Pyke is the former CTO of Staffware, the Chair of the Workflow Management Coalition, and the founder of a new company, the Process Factory. In this paper he considers the various technologies that make up the BPM market and suggests the impact of new methods of deployment on the evolving BPM market.

Get Ready for Extreme Competition: The Business Case for BPM
Source: BPMInstitute.org
Date: Apr 21, 2005
What do GE, JetBlue Airways, Progressive Insurance, Amazon and the Virgin Group have in common? By making deep structural changes--made possible by business process innovation--these companies have transformed the very ways they operate their businesses, changing the game in their industries. Indeed, there's a new breed of fierce competitors on the block ready to engage your company in extreme competition. Are you ready?

Adobe to acquire Macromedia
Source: Adobe
Date: Apr 18, 2005
Adobe Systems Incorporated (Nasdaq: ADBE) has announced a definitive agreement to acquire Macromedia (Nasdaq: MACR) in an all-stock transaction valued at approximately $3.4 billion.

The Challenge of BPM Adoption
Source: eBizQ
Date: Mar 27, 2005
Anyone who suffers the pain of correcting process mistakes discovered after a major technology roll-out or is frustrated by the management of complex relationships between policies, procedures, systems, and data, take heart: You are not alone. In a study of large- to medium-sized companies recently completed by the Delphi Group, 70 percent of those surveyed said capturing and documenting business requirements is a difficult process. More than 60 percent said their organization has trouble implementing process or policy changes.

A Critical Overview of the Web Services Choreography Description Language (WS-CDL)
Source: BPTrends
Date: Mar 24, 2005
Alistair Barros (SAP Research Centre) and Marlon Dumas and Phillipa Oaks (Queensland University of Technology) have collaborated on this critical overview of WS-CDL and how it can be used to support business processes in an SOA environment.

Using BPMN to Model a BPEL Process:
Source: BPTrends
Date: Mar 20, 2005
The Business Process Modeling Notation (BPMN) has been developed to enable business user to develop readily understandable graphical representations of business processes. BPMN is also supported with appropriate graphical object properties that will enable the generation of executable BPEL.

Process Pragmatics: Searching for Synergy
Source: BPTrends
Date: Mar 15, 2005
Steve Stanton discusses the practical issues involved in trying to establish effective collaboration among different units or geographies that share roles in a common process.

Human Interaction: The missing link in BPM (Part I)
Source: ebizQ
Date: Mar 04, 2005
There is common consensus that a modern business, if it wishes to stay competitive, must put in place efficient systems for management of its processes. It seems to go almost without saying that the solution lies in computer systems for Business Process Management.

Business Rules: A User's Perspective of the OMG Business Rules Proposal
Source: BPTrends
Date: Feb 28, 2005
The OMG met in Burlingame, CA in February and considered the developing Business Rules Metamodel. Stan Hendryx is co-chair of the task force and reflects, here, on the latest proposal for an OMG business rules standard.

BPM: A Global View
Source: BPTrends
Date: Feb 16, 2005
Rashid Khan is a well known expert in business process management and workflow automation and the author of Business Process Management: A Practical Guide. In his first BPTrends Column, Rashid presents his global perspective on the development of BPM.

Repeat to Succeed
Source: Transform
Date: Dec 01, 2004
Why build from scratch when you can reuse proven processes? To ensure BPM success, design components you can use again and again throughout your organization.

Systems Thinking: The ?Core? Core Competency For BPM
Source: eBizQ
Date: Aug 23, 2004
As W. Edwards Deming, the father of the quality movement, pointed out, it is ?the system? that is the problem. End-to-end business processes are dynamic systems, but today?s business professionals are generally not trained in general systems thinking. Too often constrained to a perspective limited by ingrained business practices, rigid scripts, and structured input-output work, few professionals have a wide-angle view of, or experience dealing with, end-to-end business processes.

POA: Building SOA from the Ground Up
Source: Web Services Journal
Date: Jun 30, 2004
As technologists today, we face a uniquely challenging paradox. On the one hand, Web services have created renewed excitement for service-oriented architectures (SOA) as the answer to common integration problems; on the other hand, today's application platforms (J2EE & .NET), used to implement SOA applications, are often deemed overly complex, and a barrier to widespread SOA adoption.

Master Builders
Source: CIO.com.au
Date: May 30, 2004
CIOs are learning that for enterprise architecture to be truly effective, it must focus on the needs of the business and aim for relevance, not completeness.

Supply Chain Management At Corporate Express
Source: CIO.com.au
Date: May 10, 2004
Supply chain visibility is helping Corporate Express ride the fast track to success. According to CIO Australia Garry Whatley, "...the biggest issues haven?t been technical, they?ve been aligning business processes."

BPO spending and challenges increase
Source: Computerworld.com.au
Date: May 06, 2004
Spending on business process outsourcing (BPO) services will continue to increase in coming years, but so will clients' expectations for the quality and breadth of vendors' offerings, according to an IDC study.

BPM Analyst Views
Source: BPMG.org
Date: Apr 25, 2004
A series of quotes from different analysts on the importance of BPM. (Requires free registration.)

BPM at Work in an "Intelligent" Enterprise
Source: BPMInstitute.org
Date: Apr 14, 2004
Featuring: Christopher Higgins, Senior VP, Bank of America. Chris Higgins maintains that BPM projects need to use a holistic strategy that considers people, process and technology and applies Six Sigma, software development, and project management tools in a practical manner. By first creating a "conference-room pilot" the processes are mapped and the targets that are Critical to Quality are chosen.

Six Sigma -- it's not just for manufacturers anymore
Source: SearchCIO.com
Date: Mar 29, 2004
An overview of Six Sigma methodologies applied to the retail banking sector.

How to Make Your Best Case
Source: www.cio.com.au
Date: Mar 22, 2004
This article presents five "golden rules" that will help you achieve success when presenting your IT business case to management. It also provides a short business case template.

SOA What - All You Need to Know About Service-Oriented Architecture
Source: www.cio.com.au
Date: Mar 22, 2004
SOAs start with services, which are groups of software components that carry out business processes; for example, verifying a credit card transaction or processing a purchase order. This article outlines the benefits, challenges and best practices associated with building a SOA.

Six Sigma and Return on Investment
Source: iSixSigma.com
Date: Mar 22, 2004
An interview with John Lopez-Ona, President of Six Sigma Qualtec, on how to measure Six Sigma ROI, and the critical factors in achieving a satisfactory ROI.

Customised software poised for increase in Australia
Source: Computerworld.com.au
Date: Mar 15, 2004
Australian organisations plan to increase their level of customised software development in the next two years, according to a study of 100 Australian corporate and government organizations. Integration was rated as the number one headache followed by development skills. Other issues were time pressures, Web strategy and inability to determine business requirements. More than 50 percent rated speed of application development as a problem. Tight project timeframes, the need to support the business in rapidly changing markets, mergers and acquisitions activity and myriad other factors are putting the heat on development shops.

Challenges in building J2EE business applications
Source: Computerworld.com.au
Date: Mar 15, 2004
IT professionals responding to as recent survey said their number one challenge is the slowness of application development cycles.
"The complexity of J2EE really limits the ability to find or train experienced and skilled architects, designers and developers who have a good enough understanding of the technology to really make it work. If you can find those J2EE experts then what chance have you got that they can also understand the business requirements for the applications - the number of people worldwide who can really bridge that business-technology gap is tiny. As everybody knows the most expensive changes to a development project come about because the real business requirements were not properly understood in the first place - so failure to bridge the gap is expensive!"

Understanding and Effectively Utilizing Business Process Management
Source: BPM Institute.org
Date: Mar 05, 2004
"There are many vendors offering BPM solutions, but extra care should be exercised when choosing a solution partner. There is a lot of hype, and some of the products are not all the advertising would suggest."
This article takes a careful look at the real requirements you should be looking at when selecting a BPM solution.

BOLO (Be On LookOut) List for Analyzing Process Mapping
Source: iSixSigma.com
Date: Mar 01, 2004
A practical checklist for helping you to identify and analyse process issues, and improve your processes.

Survey concludes top priority for CEO's is responsiveness
Source: Computerworld.com.au
Date: Feb 24, 2004
According to an IBM survey, more than 70 percent of CEOs surveyed rated increasing responsiveness as a top priority over the next three years, while fewer than 15 percent said their organization is "very responsive" to changing business conditions.

The Process-Centric Company
Source: BPMInstiture.org
Date: Feb 20, 2004
A process-centric company is one whose management thinks of the company as being made up of a set of processes and those processes can be used to organize everything else in the company.

Business Process Assurance
Source: Stickyminds.com
Date: Feb 17, 2004
Business process assurance (BPA) is completely different to Software Quality Asssurance (SQA). It follows a top-down model that focusses on the operational risk to the business, rather than testing individual applications.

General Motors' Process Information Officers
Source: BPTrends
Date: Feb 11, 2004
Celia Wolf provides a brief description of how General Motors has organized its IT group to create a strong role for process managers.

Six Sigma Comes to IT Targeting Perfection
Source: CIO Magazine
Date: Feb 06, 2004
Six Sigma is a defect reduction methodology that forces organisations to focus on the quality of the customer experience. At the same time, it can achieve dramatic cost reductions. While it has its roots in manufacturing, this article provides an overview, and explains how it can be applied successfully in any industry, including financial services.

Business Process Management at Victoria?s Country Fire Authority
Source: CIO Magazine
Date: Feb 06, 2004
The CFA's approach to Information Management encompasses Business Process Management, Business Process Reengineering, and more...

Transforming the Traditional Functional Mindset
Source: BPMG
Date: Feb 01, 2004
In far too many organizations, senior management?s traditional functional mindset represents one of the most significant barriers to change.

BPM is Not About People, Culture, and Change. It?s About Technology
Source: BPTrends
Date: Feb 01, 2004
Howard Smith and Peter Fingar describe a conversation with a potential client in which they seek to convince him that his problems aren?t ultimately people, culture, or change, but are about technology.

The Split Personality of BPM
Source: BPTrends
Date: Feb 01, 2004
Derek Miers offers a wide-ranging exploration of the link between business strategy, process architectures, and BPM technology.

BPEL for Programmers and Architects
Source: BPTrends
Date: Jan 31, 2004
Paul Brown and Maciej Szefler of FiveSight Technologies recently created a presentation that provides a nice introduction to the basics of BPEL.

CPOs and Black Belts: Missing Links?
Source: ebiz
Date: Jan 20, 2004
Add AMR Research?s Eric Austvold to the growing list of industry experts advocating creation of a Chief Process Officer (CPO) position to help companies become agile, efficient, process-oriented enterprises

Legislation to Drive BPM Market Growth in 2004
Source: DestinationCRM
Date: Dec 29, 2003
A new study expects 15 to 20 percent growth as businesses rush to comply with strict accounting and governance law.

Start-up rethinks business rules software
Source: ADT Magazine
Date: Dec 17, 2003
Why can't business rules software work more like a spreadsheet?

Middleware Hits Middle Age
Source: NewsFactor
Date: Dec 16, 2003
BPM, or business process management, capabilities increase value for businesses by relating low-level integration tools to business processes and allowing organizations to model and monitor business operations.

Using Lean, Six Sigma, and SCOR To Improve Competitiveness
Source: BPTrends
Date: Dec 15, 2003
Few issues a company must address are more important than how to achieve and maintain competitiveness. The dominant improvement methods in use today are Lean Manufacturing, Six Sigma, and the SCOR (Supply Chain Operations Reference) model. All three methods can help a company achieve business improvements, but none of them can be used alone to complete the competitiveness cycle. Experience has shown that SCOR is an excellent prelude to a Lean Six Sigma approach for developing a portfolio of projects.

Gartner predicts IT poised to ride business proces
Source: ComputerWorld
Date: Nov 12, 2003
Gartner predicts IT spending will increase a whopping 17 per cent from 2003 to 2004. "This is about using IT not just to automate business processes but to transform them. A new vocabulary is emerging and it?s centred on a dynamic, two-way relationsh

Business Process Fusion: Where it all Comes Togeth
Source: Gartner
Date: Nov 11, 2003
"...we need a new common language to marry the IT and business perspectives"
"Application mutability is essential so that it becomes much easier, faster and cheaper to alter programs in reaction to changing business imperatives."

Process Power
Source: CIO Magazine (Australia)
Date: Nov 10, 2003
Ideally, companies should be able to quickly automate their business processes while also being nimble enough to optimise those processes over time. In practice, companies often find themselves bound to the business rules hard-wired into their enterp

Telstra director of productivity talks about proce
Source: CIO Magazine
Date: Nov 10, 2003
One project, to speed the repair time of broken or faulty mobile phones, is on target to save $2.4 million over three years, with improved fault repair performance estimated to save $15 million over three years. And a move towards providing online hu

Top Concerns for Management
Source: Rust Report
Date: Nov 07, 2003
A survey commissioned by the Society for Information Management indicates that CEOs, CIOs and other top enterprise managers are making the alignment of business and technology their top priority when making technology decisions.

Future Questions
Source: Rust Report
Date: Oct 31, 2003
Businesses that have made the effort to develop sound and formalised programs to drive continuous improvement will reap the benefits from surviving the current downturn and by gaining a competitive advantage when economies fully recover.

What Really Matters
Source: BPTrends
Date: Oct 31, 2003
Andrew Spanyi, a BP consultant and the author of a new book, Business Process Manageemnt is a Team Sport, suggests eight principles for enterprise business process management.

Fiorina hails new horizontal paradigm
Source: Computerworld
Date: Oct 22, 2003
"Now, it's all about a horizontal, heterogeneous world," she said. "Everything has to start working together. Companies need to standardise, simplify, virtualise, and integrate their processes..."

Customer Service Providers Turn to Automation to R
Source: Yankee Group
Date: Oct 20, 2003
Market conditions have forced communication service providers (CSPs) to continually search for new ways to cut support costs. Aside from wholesale layoffs and budget reductions, two strategies have emerged: automating support where possible, and incr

Gartner predicts the future of IT
Source: ZDNet
Date: Oct 20, 2003
"2004 will be the year that the majority of companies make the turn from protecting profitability to driving growth. Innovation to support growth will emerge as your CEO's number one priority."

W3C hails Web-based forms standard
Source: Australian IT
Date: Oct 16, 2003
The XForms 1.0 specification is viewed by W3C as a successor to HTML forms. Q-Link is a leading adopter of XForms technology, as the primary means of interfacing with end-users.

CIOs wringing more out of less
Source: Australian IT
Date: Oct 14, 2003
PROVING the business value of IT to their corporate masters continues to be a hard call for Australian chief information officers, as technology spending remains on hold and management looks to process re-engineering for an efficiency hit.

Make your business better - Rely On Instinct
Source: www.cio.com.au
Date: Oct 08, 2003
IT customers no longer need to improve IT for its own sake. Now the reason they need technology is to make their businesses better. ?Customers have to forget formal ROI numbers and simply ?Rely On Instinct?.?
(Note: scroll half way down the paper

Business process management comes to the fore
Source: ebusinessforum.com
Date: Oct 01, 2003
Thanks to powerful new modelling tools that can fully describe even the most complex business processes, company executives report, the IT department is working more closely than ever with business-unit managers
"In my view, if there's a busin