W h a t  i s   i t ?

With the Adobe Benefits and Services Delivery Solution Accelerator, you can rapidly transform program initiatives and policies into deployed solutions.

It will enable you to simplify citizen and business services enrollment, increase productivity by streamlining data collection and sharing across agencies and service providers, and ensure compliant correspondence on services eligibility and determination.

W h y   u s e   i t ?

Benefits and services delivery encompasses the entire process performed by government agencies to make critical services available to citizens and businesses. This includes helping constituents select and apply for the services they need, ensuring timely review and communication of decision to applicant and service providers.

Applying technology to this process can garner great efficiencies if factors such as user design, ability to support the broadest set of applicants and flexibility in handling electronic and paper channels are considered.

This solution accelerator provides a framework to ensure greatest efficiency, adoption of service excellence by using technology.

Overview

What's included?